What to do After a Car Accident
Being involved in a car accident can be shocking, stressful, and confusing. If you’re in New South Wales, knowing what steps to take immediately after a motor vehicle accident is crucial for your safety, your legal rights, and any future compensation claims.
I’ve Just Been in a Car Accident – What Should I Do?
Here’s a step-by-step guide on what you should do after a car accident:
1. Prioritise Safety
First and foremost, check yourself and others for injuries. If anyone is seriously injured, call 000 immediately to get emergency services on site. If the accident scene is dangerous (eg near traffic or in a blind spot), move to a safer location if possible.
2. Call the Police (If Required)
You must report the accident to the police if:
- Someone is injured or has died
- The other driver refuses to provide their details
- You suspect drugs or alcohol were involved
Even if the accident seems minor, having a police report can help with your insurance or compensation claim later down the track, so it’s a good idea to consider this step.
3. Exchange Details with the Other Drivers
Legally, you will need to share your full name, licence number, vehicle registration details, and contact details with all parties involved. You should also collect the details of any witnesses at the scene who may be able to confirm any information about the incident.
4. Take Photos and Record Evidence of the Car Accident
Having photographic evidence of the accident can be make or break for your compensation claim. If you’re able to, make sure you take clear photos of:
- The damage to all involved vehicles
- The position of the vehicles before they are moved
- The road conditions and surrounding area
- Any visible injuries
It’s also a good idea to jot down exactly what happened while it’s fresh in your mind.
5. Seek Medical Attention
Even if you feel okay, it’s recommended that you see a doctor following a car accident. Some injuries (like whiplash or concussion) don’t show symptoms immediately but can worsen over time. Medical records will also support any future injury claim.
6. Report the Accident
If you’ve been injured – even slightly – you may be entitled to claim compensation through the NSW Compulsory Third Party (CTP) Green Slip scheme. A Green Slip protects drivers from liability if they cause injury or death to others in a motor vehicle accident. If you plan to lodge a CTP insurance claim, you’ll need to report the accident to the NSW Police Assistance Line on 131 444 if the police didn’t attend the scene.
7. Lodge an Accident Notification Claim (ANC) or Personal Injury Claim
If you’ve been injured there are strict time limits when it comes to lodging your personal injury claim (ANC). They are:
- You must lodge an Accident Notification Claim (ANC) within 28 days for immediate treatment expenses and lost wages (up to certain limits).
- For ongoing losses or more serious injuries, you’ll need to submit a Personal Injury Claim Form within 3 months of the accident.
8. Speak to a Car Accident Injury Lawyer
Car accident claims can quickly become complex, especially if injuries are involved or fault is disputed. Speaking with an experienced NSW car accident injury lawyer can help you:
✅ Understand your entitlements
✅ Maximise your compensation
✅ Avoid costly mistakes in the claims process
At Goodman Spring, we help injured drivers, passengers, cyclists, and pedestrians navigate the CTP claims process with ease. Contact Goodman Spring today for a free, no-obligation consultation. We’ll explain your rights and guide you through the next steps to protect your health and your claim.